Substantial Online Outage Affects Numerous Sites and Apps

An extensive internet outage has impacted numerous sites and apps around the world, and users noting problems accessing the internet due to difficulties at the cloud computing service.

The disrupted apps encompass the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, as well as a host of Amazon-owned operations including its main retail website and the Ring doorbell company.

In the UK, Lloyds bank was affected in addition to its subsidiaries Halifax and the Scottish bank, while there were also reports of difficulties accessing the HM Revenue and Customs site on Monday morning. Additionally in Britain, several Ring device owners took to social media to state their doorbells were not working.

Solely in the United Kingdom, accounts of issues on individual platforms totaled the thousands for each app.

The company stated that the outage originated in the Atlantic coast of the US at the cloud division, a section that provides essential online backbone for numerous firms, who rent out capacity on Amazon servers. The cloud platform is the most extensive web hosting system.

Just after the start of the day (PDT) in the US (8am BST), officials reported “elevated failure rates and delays” for the cloud services in a area on the east coast of the America. The widespread consequence appeared to affect services globally, with the problem monitoring service reporting issues with the corresponding services in multiple continents.

Cisco’s Thousand Eyes, a service that tracks internet outages, also reported a surge in outages on Monday morning, with many of them found in Virginia, the region of the eastern US data center where AWS said the outage started.